We're interested in hearing about the
Firehouse Service Coordination program
in your neighborhood, too!
SourcePoint for Older Adults of Delaware
County offers Service Coordination through an innovative partnership between
SourcePoint and local fire departments located throughout
Delaware County to residents aged 60 and older.
The FIRST program began in the City of Delaware Fire Department on February
14, 2013. The Service Coordinator, who
is an employee of SourcePoint, works closely with first
responders to engage them in the referral process and to educate these
professionals regarding the needs of older residents. Working in the firehouse
allows the Service Coordinator to be in the heart of the day-to-day action and
to hear and see first-hand the needs of local residents that may otherwise go
unnoticed. The Service Coordinator
actively engages county residents who are referred to the program by first
responders and through a detailed review of emergency runs from 9-1-1
Reaching out to residents to
assess needs, identify appropriate community resources, and linking residents
to the services they need to live safely in their own homes are the tasks of
the Service Coordinator. By completing these vital tasks, the Service
Coordinator can help reduce the number of non-emergent EMS runs and to work
with residents to ensure the health, safety and sanitation needs of our most
vulnerable citizens are being met.
FIRST program in Delaware County is made possible through a grant from the
Central Ohio Office Area Agency on Aging.
The grant provides 85% of the funding with SourcePoint providing the additional 15% through a local senior services organization.
with community organizations are extremely important to SourcePoint and the FIRST program. We work
very closely with local fire departments to develop FIRST programs in their
fire jurisdictions. We also have close
working relationships with the American Association of Service Coordinators and
The Ohio State University Office of Geriatrics and Interprofessional Aging Studies. The Service Coordinator keeps in close
contact with these agencies to monitor any changes to service delivery models
to ensure that we are operating under best practice standards in our service
SourcePoint also has relationships with over 40 service providers
and grant recipients to provide service choices to individuals residing in
Delaware County, age 60 and over, through the Senior Choices program. Services such as homemaker, personal care,
and emergency response systems are based on need and a sliding fee scale is
used to ensure everyone is able to benefit from the choices that are
offered. Helping older adults live
safely in their own homes and staying healthy as they age are what the
professionals at SourcePoint strive to accomplish through this
innovative one-stop agency.
about SourcePoint services, including the FIRST program, is
included on the agency website, www.mysourcepoint.org
. If you are interested in learning more about
the FIRST program and our experience replicating the STAY UA model, please
contact Fara Waugh, Director of Client Services or Karen Waltermeyer, Manager
of Client Services at 740.363.6677.